Effective date and retention policy
Effective date: October 2026. Data in the viptaka App is kept only as long as needed, then gradually deleted or archived.
The goal here is simple: less data, more control, so account, transaction, and usage records are kept under separate rules.
Secure records
Sensitive information is kept with limited access; many Dhaka users do not want to keep old copies after updating themselves.
Defined time limits
Data no longer needed is removed when the time expires, preventing unnecessary data buildup.
User control
You can customize settings, cookies, and notifications separately after logging in to viptaka; these are easy to view.
How long data is kept
The table below shows at a glance what data is kept and why.
| Data type | How long it is kept | Why it's kept |
|---|---|---|
| Account profile | While the account is active | For login, security, and profile viewing |
| Transaction history | According to legal requirements up to 5 years | For verification and account reconciliation |
| Cookie data | Up to 30 days depending on session type | To remember preferences and speed up the site |
| Device information | Up to 12 months | Detect abnormal logins |
| Support chat | Up to 24 months | For issue history and follow-up |
| App usage log | Up to 90 days | To quickly fix bugs |
viptaka app account data
When opening a new account, name, phone number, and login information may be collected; if you register with viptaka, this information is needed to run your profile.
Your profile updates, language preferences, and security settings are also here; some users later change the viptaka APK from the viptaka Download setup, then old devices' records have limited time.
- After account verification, old information is kept to a minimum
- Requests to correct incorrect information are easy.
- Sign-in history across multiple devices
Transaction data and local payments
Records of transactions with bKash, Nagad, and Rocket are kept separate; many Dhaka users make payments at night, so timely records are essential.
This information helps the support team quickly identify issues with the transaction outcome, timing, and reference numbers; unnecessary data is not kept.
- Payment status is checked
- Duplicate transactions can be avoided
- Records help keep the BDT account accurate
Usage data and cookies
Cookies help remember sessions, set language, and speed up app opening; this data is usually stored in small amounts in the viptaka app.
This data is used to improve performance and does not take more than 12 days to detect issues.
- If cookies are disabled, some settings may not be remembered.
- On mobile, lightweight loading remains.
- Main page loads fast even on slow networks
What happens when the account is closed
If you close your account, some information may be kept separately for legal periods; afterward they are deleted or anonymized.
Support, security, and anti-fraud limited logs may be kept temporarily, but your general profile and old preferences do not remain permanently open.
Access limit
Direct login and access do not work on closed accounts; if needed, you can request recovery after verification.
Archive copy
A small part of records is kept for security and not viewable by users
Final deletion
When the scheduled time passes, unused data is removed, reducing future risk
Your rights and contact
You can view, correct, restrict, or delete your own data, and changing cookie settings is also in your hands
If you have questions viptaka contact page Use for more practical instructions Help Center More Terms Viewing is helpful
- Right to request copies of data
- You can correct incorrect
- Requests to delete specific data can be made
In the viptaka App, privacy, data protection, and user rights are shown together for easy viewing, keeping control in your hands
Ready to start?
In Dhaka or any other city, basic setup can be completed quickly after opening the viptaka App by setting language, cookies, and security preferences once
If needed, review information about bKash, Nagad, Rocket again, then use at your own pace
Register now LoginBrief summary
Privacy policy, data retention, cookies, and user rights are laid out in the viptaka App
Final note: in the viptaka App your data is kept as needed, and control stays in your hands